A suite of English for Academic Purposes courses designed to improve and prove aptitude in English for writing and grammar. These courses are not only valuable for learners undertaking education conducted in English, but also business professionals who need to be able to write reports, emails, letters etc. in proper English.
Combine The Certificate in English Grammar and one of the Writing Skills Certificate courses to earn a Diploma in English for Academic Purposes.
Required Level of English
This is a Level 3 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 12 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 12 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 3 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals
Course Contents
Required Level of English
This is a Level 2 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 9 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 9 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 2 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
Required Level of English
This is a Level 4 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 5 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 5 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 4 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
This short Certificate in Legal English course is designed for legal professionals who have English as their second language. English is the lingua franca for the international legal community, which means a working knowledge of legal terminology in English is necessary to succeed.
Required Level of English
This is a Level 5 course aimed at students with an advanced level of English.
Course Duration
This course contains 50 learning hours.
Assessment Method
The course contains 8 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 8 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 5 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
The English for Hospitality Suite of courses is designed for employees of hotels, restaurants, health clubs etc. where good English language lead to top-level service. If the employees of your hotel, restaurant or spa are unable to communicate effectively in English it leaves the customer feeling dissatisfied, feeling they have received bad service. This has an extremely negative impact on your business, especially in today’s world where customers rely on guest reviews to decide where they will stay.
Training your hospitality employees in English for the workplace means:
English for Hospitality Suite
English is the main language of communication worldwide and as such is essential for those seeking employment in, or currently employed in front desk/reception jobs in hotels, resorts, spa’s etc.
This course is designed to help learners develop the language and skills necessary for hospitality front desk and receptionist positions. The course covers practical skills in speaking, listening, reading and writing as appropriate to employees dealing with tourists.
Required Level of English
This is a Level 2 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and
once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 2 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
English is the main language of communication worldwide and as such is essential for those seeking employment in, or currently employed in hotels, restaurants, bars, cafes etc. that require interaction with tourists.
This course is designed to help learners develop the language and skills necessary for hospitality positions as bar or restaurant staff. The course covers practical skills in speaking, listening, reading and writing as appropriate to dealing with tourists.
Required Level of English
This is a Level 2 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and
once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 2 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
This course is designed to give hotel housekeeping staff and porters the English language and skills necessary to enable them to communicate effectively with guests, thus increasing their level of customer service skills and job satisfaction. The course covers practical skills in speaking, listening, reading and writing as appropriate to everyday tasks.
Why hotel porters and housekeeping staff should study this course:
Required Level of English
This is a Level 2 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 20 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 2 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
The English for International Business Suite is designed for Business professionals, managers and executives for whom a high level of specific English language skills enables them to achieve greater success in the international marketplace.
Our qualifications in English for International Business mean you can:
offer quality advice and support about your products and services to international customers.
confidently market products and services using technical vocabulary, eye-catching slogans, cultural sensitivity and engaging media to the international shopper.
fully engage with international customers, catching their attention and persuading them to do business with you.
Combine any three Certificate courses to earn a Diploma in English for International Business.
Combine all five Certificate courses to earn an Advanced Diploma in English for International Business.
This short English for Business Communication course is designed for professionals that wish to gain greater confidence in telephoning, presenting, chairing business meetings and negotiating in English.
Required Level of English
This is a Level 2 course aimed at students with at least an elementary level of English.
Course Duration
This course contains 30 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and
once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 2 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
Unit 1 – Meeting & Greeting (Receiving Visitors) / Small Talk
Unit 2 – Agreeing / Disagreeing
Unit 3 – Asking for Comments / Handling Complaints
Unit 4 – Asking Appropriate Questions / Making Proposals, Offers, & Suggestions
Unit 5 – Challenging & Defending an Opinion / Saying Goodbye (to Visitors)
Unit 6 – Clarifying & Confirming / Summarizing
Unit 7 – Assistance Over the Phone / Using Communication Tools Effectively (Phone, Video Chat)
Unit 8 – Persuading / Compromising
Unit 9 – Meetings: Chairing / Dealing with Interruptions
Unit 10 – Opening Meetings / Closing Meetings
The Level 3 English for Business Communication II course focuses on teaching English for general business and social context, without a strong commercial focus.
It is aimed towards participants from a wide variety of backgrounds in business e.g. lawyers, banking professionals, secretaries, sales people etc.
Subjects include meeting and greeting, dealing with enquiries and offering advice, arranging and cancelling appointments/social engagements, travel arrangements, bookings and reservations, giving and understanding directions, restaurants and pubs and small talk.
Required Level of English
This is a Level 3 course aimed at students with at least an intermediate level of English.
Course Duration
This course contains 30 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 3 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
Unit 1 – Meeting and Greeting
1. Meeting and greeting colleagues
2. Meeting and greeting clients and other professionals
Unit 2 – Dealing with enquiries and offering advice
1. Managing telephone enquiries
2. Managing email enquiries
Unit 3 – Arranging and cancelling appointments/social engagements
1. Inviting others to an appointment or social engagement
2. Accepting or declining an invitation
3. Changing arrangements
Unit 4 – Travel arrangements
1. Making, changing and cancelling a reservation
2. Problems with travel arrangements
3. Emergency travel arrangements
Unit 5 – Giving and understanding directions
1. Asking for and giving directions
2. Getting lost
3. Clarifying directions
Unit 6 – Eating out and small talk
1. Ordering a meal or drink
2. Making small talk
3. Appropriate small talk topics
Unit 7 – Business meetings
1. Expressing your opinion in a meeting
2. Explaining an item in a meeting
3. Taking notes during a meeting
Unit 8 – Current Affairs
1. Discussing current affairs
2. Avoiding or changing a topic
3. Cross-cultural considerations when discussing personal affairs
Unit 9 – Technology
1. Using technology in the office
2. Explaining technology needs
3. Managing technical difficulties
Unit 10 – Disagreements and Difficult Situations
1. Managing internal conflict
2. Managing conflict with clients and vendors
3. Etiquette in the office and working with difficult individuals
The Level 4 English for Executives course is aimed towards executives and business managers, with a more detailed focus on commerce.
Students will learn appropriate English for communication, management, negotations, presentations, leadership, team building and cross cultural awareness.
Required Level of English
This is a Level 4 course aimed at students with at least an intermediate level of English.
Course Duration
This course contains 30 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 4 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
Unit 1 – Building Rapport and Networking
1. Cold-calling and introductions
2. Welcoming visitors
3. Initiating a conversation
Unit 2 – Management
1. Management theory
2. Management in practice
3. Ethics in management
Unit 3 – Negotiations
1. Persuading a client
2. Politely declining an offer
3. Leaving the door open
Unit 4 – Selling techniques
1. Overt sales
2. Covert sales
3. Closing the sale
Unit 5 – Presentations
1. Appropriate introduction
2. Presenting ideas and holding attention
3. Closing a presentation
Unit 6 – Team building
1. Managing a team
2. Building rapport with the team
Unit 7 – Essential business vocabulary
1. Charting finance
2. Explaining growth and progress
3. Describing problems and change
Unit 8 – Teleconferencing
1. Establishing and fulfilling a goal for a meeting
2. Cross-cultural considerations
3. Teleconference etiquette
Unit 9 – Resolving conflict
1. Intra-office conflict
2. Inter-office conflict
3. Cross-cultural considerations
Unit 10 – Cross cultural awareness
1. Cultural differences
2. Uncertain situations
The Level 3 English for Sales & Marketing course focuses on teaching learners how to effectively sell and market products and services to English speaking clients, both online and offline.
By completing the Certificate in English for Sales & Marketing you can:
Required Level of English
This is a Level 3 course aimed at students with at least an intermediate level of English.
Course Duration
This course contains 30 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 3 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
The Level 3 English for Customer Service course focuses on teaching learners how to effectively deal with all aspects of customer service in English.
Required Level of English
This is a Level 3 course aimed at students with at least an intermediate level of English.
Course Duration
This course contains 30 learning hours.
Assessment Method
The course contains 10 units and at the end of each unit there are tasks to complete and submit to your tutor. The tasks for each unit are graded and once all 10 units have been completed the average grade is calculated and this is the final grade that will appear on your certificate.
Accredited by ALAP
This course is accredited to Level 3 by UK based specialist awarding organisation ALAP, Awarding Language Acquisition for Professionals.
Course Contents
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